2009 Residential Service Billing Rates

Non-Warranty Calls

All non-warranty calls performed between 8:00AM and 4:00PM Monday thru Friday will be subject to an $85 service charge plus any repair charges.

All non-warranty calls performed between 8:00AM and 4:00PM on Saturdays will be subject to an $85 diagnostic charge plus any repairs charges.

Repairs are subject to a 15% increase on parts and labor.

Non-warranty customers will be subject to a $130 service charge plus any repair costs for all calls after 4:00PM Monday thru Saturday. Service calls requested after 9pm Mon-Sat and calls made on Sundays or holidays are billed at the rate of $160 per hour. Credit cards are required

These repairs are also subject to the 15% increase.

First Year In-Warranty Calls

Any calls after 4:00PM will be subject to overtime or overtime differential rates if it is under an extended warranty.

Second Year or beyond " Equiguard " or "Carrier" or " Trane " Extended Warranty Calls

Second year " Equiguard " or "Carrier" or " Trane " extended warranty customers will be subject to the overtime differential rates charge, one-hour minimum for all calls after 4:00PM Monday thru Friday and all calls on Saturday's, Sunday's and Holiday's when the problem is with the Equipment.

Second year " Equiguard " or "Carrier" or " Trane" extended warranty customers will be subject to an $85 service charge plus any repair costs for calls performed Monday thru Friday between 8:00 AM and 4:00 PM when the problem is not specifically related to the serial numbered equipment, drain line or duct work.

Second year " Equiguard " or "Carrier" or " Trane " extended warranty customers will be subject to the overtime differential rates charge, plus any repair costs for calls performed Monday thru Friday after 4:00 PM, or Saturdays, Sundays or Holidays when the problem is not specifically related to the serial numbered equipment, drain line or duct work.